Vinyl Floorcloths FAQ
What is the lead time for Vintage Vinyl®? Six to eight weeks. This is subject to change according to production volume
Can Vintage Vinyl® be used outside? Vintage Vinyl® floorcloths are indoor/controlled outdoor. While they are fade-resistant in direct sunlight and durable against the elements, it is important to follow these instructions: If your floorcloth is left in the rain, flip it over to allow the underside to dry. This prevents mold. Always make sure that Vintage Vinyl® is secured in place, as high winds may cause damage. Covered patios or screened-in porches are preferable in outdoor settings to ensure that your floorcloth lasts a long time.
Do carpet pads need to be used with Vintage Vinyl®? Carpet pads are not necessary for Vintage Vinyl®, and we do not suggest using them. Vintage Vinyl® will lay flat and stay in place once unrolled on the floor.
Can Vintage Vinyl® be used on hardwood or tile floors? Yes, Vintage Vinyl® is ideal for most flat surfaces. It will not damage or discolor hardwood floors. When used on tile with wide grout, please be aware that furniture legs or high heel shoes may puncture the floorcloth. Use caution! We do not recommend use on carpet, gravel, or any other uneven surface.
Can Vintage Vinyl® puncture or tear? While Vintage Vinyl® is durable, it is not indestructible. Do not drag heavy furniture across it and be careful of stiletto heels or other sharp objects. Always use felt pads under table and chair legs.
How should Vintage Vinyl® be cleaned? Do not use floor cleaning chemicals, scrub brushes, or vacuums on Vintage Vinyl®! First, try a damp cloth with water. For stubborn jobs try diluted hand soap on a cloth or soft sponge.
Can Vintage Vinyl® be adhered to floors, walls, or ceilings? Our floorcloths are marketed as accent rugs, however, Vintage Vinyl® can be used in permanent applications as well. For instructions on how to permanently adhere Vintage Vinyl®, please email email@example.com.
What is the return policy for undamaged merchandise? In general, since all orders are produced to order and we do not stock items, we do not accept returns. Some special exceptions may be granted depending on each case. If the return is authorized by our returns team, there will be a 20% restocking fee. Customers are responsible for shipping items back in proper packaging, and in unused, re-salable condition.