My Cart

Close

Spectra Home Product and Limited Warranty Information

FRAME

Spectra Home, LLC warrants to the original retail purchaser, the wood frame to be free from manufacturing defects for the life of the wood frame from date of delivery, in its original fabric, under normal use and conditions. Natural markings on Leather, such as scars, brands, grain variations wrinkles etc., are normal characteristics and are not construed as defects. Where evidence of excessive soiling, improper cleaning, abuse, or where the leather or fabric has had some form of chemical applied, the warranty will not apply. The warranty coverage does not apply to furniture used for commercial purposes, or furniture altered from its original state, or moved from its original delivery address. This warranty is NOT transferable. 

COVERINGS

Leathers and fabrics are warranted to be free from defects for one year. This, however, does not cover abuse. The application of any anti-stain treatments, or the use of any cleaning compounds, other than brush vacuuming, renders this warranty null and void. 

CUSHIONS AND SPRINGS

Frame Springs have a 10 year warranty. Seat Cushions have a five [5] year limited warranty. The natural softening of cushions (known as natural compression of the foam) and springs is not a defect. This softening will occur through normal use and is not considered to be a manufacturing defect. Also, fillings and materials will soften to conform to the shape of the user. This is also considered normal and not a manufacturing defect. 

MOTION MECHANISMS AND  MOTORS

Recliner mechanisms are warranted for the period of one [1] year from the date of the original date of purchase. Electric motion motors are covered for a period of two [2] years. This warranty covers replacements PARTS only. A valid proof of purchase is required before the warranty claim or parts request can be honored. A proof of purchase is defined as a copy of your sales receipt. The product serial number is required for fulfillment of the warranty. 

WARRANTY LIMITATIONS

Spectra Home, LLC reserves the right to inspect and either repair or replace the product at our discretion. This limited warranty only applies to the original retail purchases at the address of the original delivery. This warranty does not apply to damage after the sale, improper use or cleaning with abrasives or harsh, negligence normal wear and tear, accidents including burns, cts, scratches, tears, scuffs, watermarks, dents, fading and the result of damage from smoke, fire and/or water or pet damage, floor samples or product designated "as is" at the time of purchase. This warranty does not apply to the furniture if placed in a Rental or Commercial property or Institutions. Spectra Home will not be liable for any loss, expense, or damage other than the furniture itself that may result from a defect in the furniture. This warranty gives you specific rights and you may also have other rights which vary from State to State. This warranty is not transferable and null and void if the furniture is moved to a location or resold to another Party...other than the original delivery site. We reserve the right to require defective parts to be returned to the factory upon request. 

UPHOLSTERY CARE

For leather, dust regularly with a clear soft cloth. Wipe any spills or soil marks using a soft dry-wet cloth and buff dry. Do not use oils, furniture polishes, or other treatments. Using an incorrect cleaning method can cause the leather to to discolor or lose its finish. The use of after market surface protection treatments makes this warranty null and void. Warranty responsibility is transferred to what providers warranty. 

For all upholster, we recommend using a professional cleaning service where possible. This piece complies with all Upholstered Furniture Action Council (UFAC) criteria established to reduce, bot not necessarily eliminate, ignition of fabric and filling by a burning cigarette.

Spectra Home LLC
1417 Progress Avenue
High Point, NC 27260
Tel: 336.885.6001