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Home Furnishings Specialist - Domaci Home, Bethlehem - Full-Time

The Domaci Home Furnishings Specialist will guide and advise customers looking to furnish an entire home or simply add an accent piece. Our Home Furnishings Specialists are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Home Furnishings Specialists utilize digital tools and technology during in-store, in-home, and virtual consultations to show our guests how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a team environment and have a passion for home interiors, this position has the potential to offer you a creative and rewarding career.

Home Furnishings Specialist Responsibilities 

  • Support and maintain home furnishings sales (including furniture and housewares products) and service goals as communicated by the Management Team
  • Ensure all guests are provided gracious, quick and efficient service
  • Promote design services to our guests in order to elevate their shopping experience and distinguish Domaci from competitors. This may include In-Store Design consultations, In-Home Design consultations, and virtual design consultations
  • Support guests through website chat, phone and electronic messaging as needed
  • Maintain awareness of all systems, products, and resources while selling throughout all brands and signature collections; supporting Domaci as an evolving omni-channel business
  • Demonstrate company standards in selling, guest service, visual merchandising, and teamwork
  • Build rapport with guests by demonstrating product knowledge and the use of strong interpersonal skills
  • Develop new and lasting relationships with guests through prospecting and clienteling using a customer relationship management system and related technology
  • Provide feedback, share observations, assessments, and ongoing solutions with the Management Team
  • Focus on promoting sales by maintaining a strong, visible, and positive presence on the sales floor
  • Develop, share, and apply furniture product expertise by staying informed of the marketplace and industry trends
  • Communicate regularly, effectively, and efficiently with all company associates and business contacts
  • Support teamwork by assisting in training and development of associates
  • Possess a complete understanding and awareness of applicable company policies and procedures including loss prevention, security, and safety guidelines as outlined in the Domaci Team Member Portal
  • Other duties as assigned, including non-selling work, as required

Required Skills

  • Previous customer service experience
  • A self-starter with the ability to build/maintain a client base and provide creative furnishing solutions for customers' needs
  • Comfortable working without direct supervision while thriving in a team environment 6+ months competitive sales or interior design service experience preferred
  • Good computer skills
  • Good reading, written, and verbal language skills
  • Good communication and interpersonal skills
  • Good time management and organizational skills High school diploma/ GED or equivalent
  • Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
  • Must be available to work a flexible schedule including weekends and holidays

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

25-35 Hours Per Week. Nights and Weekends Required.

Compensation:

  • Unlimited Earning Potential
  • Hourly Base Pay
  • Commission
  • Bonus Opportunities

Benefits Include:

  • Paid Time Off
  • Health & Dental Benefits
  • 401K with company match
  • Generous team member purchase program
  • Commuter & Parking Benefits
  • Charitable Matching
  • Full training program including e-learning, professional training and instructor led courses.

Email Resume, Cover Letter & References to salesmanager@domacihome.com

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